Fast delivery, great discounts
Fast & accurate as always.
Fast & accurate as always.
Fast and correct delivery
Fast and correct delivery
Easy to buy, pay an quick delivery
always excellent experience with this…
always excellent experience with this company...
Fast delivery, good wines
Excellent shipping containers
Reasonable selection of wines, delivered promptly and NO breakages! Excellent shipping containers!!!
Quick and courteous delivery
Quick and courteous delivery
Easy to order and fast delivery 👍🏼
Easy to order and fast delivery 👍🏼
Good selection of wines, easy to order; fast delivery
Great site. Fast delivery.
Great service, fair prices, fast delivery. No nonsense.
Great offer, pricing and delivery! Thank you!
Great and prompt service as always
Great and prompt service as always
Fair prices, quick delivery
Fair prices, lot of choice, guick delivery
Delivered wine to a 76 year old living alone in styrofoam box which she cannot open. She had a scheduled back surgery in 2 days. SHe poked the box with a knife for 5 minutes before being able to cut it open. SHe damaged the cork in one bottle, but xtrawine did not respond.
xtraWine reply
03/01/2024
Good morning, I have alerted our customer care in HK to respond to your inquiry. We are sorry our packaging has proven troublesome for the opening. Our best wishes for a speedy and complete recovery.
Good selection/pricing. Inconsistent packaging/handling
This last order came in a beat up carton with a tall Alsacien bottle forced fitted in. Perhaps as a result one corner of box was crushed. Luckily nothing was broken.
xtraWine reply
03/01/2024
Good morning, thank you for letting us know about the packaging. The shape of some bottles, famously the Alsacien ones, need to be packaged on their sides in order to fit properly. We will alert our packaging departmet to be more careful in handling non standard size bottles. We are happy nothing was broken.
High quality service and fast delivery
Good and quality selection of wines for my taste. I have been a customer for years. Easy to shop and pay and get fast delivery.
Fast delivery, wide selection of wines and attractive prices. Also, a good presentation of individual wines.
The wine is Cottanera Etna Rosso
I ordered one bottle of Cottanera Etna Rosso feudo di Mezzo 2019 by your recommendation.
It was one of the best wines I have drank in years.
The problem is that I ordered only one bottle and you don't have it anymore.
The delivery didn't call me and simply…
The delivery didn't call me and simply put the wines in the lobby counter. I need to move the wines home myself.
xtraWine reply
02/26/2024
Good morning, thank you for writing. Your complaint has been duly noted.